Refund policy
Returns Information
Once you have received your COMPACT products, if you want to return the product(s) because it is not the right size then please follow the instructions below.
Please be aware that if you return any COMPACT product(s) ALL product(s) being returned must be unused with all COMPACT tags, labels and packaging (if applicable) still attached and not damaged. Returns that are used and/or the packaging or labels damaged or removed, will not be accepted and we will send the relevant COMPACT product(s) back to you.
This shipping and returns policy only apply to COMPACT products purchased via our website at www.compactcompression.co.uk This returns policy does not apply to purchases of COMPACT products from third party retailers or wholesalers. If you have purchased COMPACT product(s) from a third-party retailer or wholesaler and you wish to exchange the relevant product(s), please contact the party that you purchased the product(s) from.
We offer a flexible returns policy to make your online shopping experience even easier. We do monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to future orders being refused.
If this applies to your account, we will be in touch.
PLEASE NOTE THAT COMPACT COMPRESSION DOES NOT COVER THE COST OF RETURN SHIPPING, THIS IS THE RESPONSIBILITY OF THE CUSTOMER
RETURNS PROCESS
- Please email Customer Service about your return within 14 days of receipt. This policy does not affect your statutory rights.
- Please include your reason for return in the email.
- Once a return has been received back and accepted, we will then initiate a refund back to the original purchasing method. Please allow up to 14 business days for this show in your account.
You can always contact us for any return question at contact@compactcompression.co.uk
